I had booked four nights at the Premier Inn in Whistable for Christmas, when the government announced the relaxation of the Covid-19 restrictions (at the time Tier Three in Kent). I chose the cheapest rate, which did not allow cancellation or amendment, because it was significantly lower than the more flexible rates.
Then the Christmas rules were changed. Kent went into a new Tier Four, not allowing mixing of households or travel into or out of the Tier Four region (Cornwall is in Tier One). So I am resigned to losing my £150; no worries, I always knew it was a possibility. BUT - I received an email from Premier Inn, saying that, as a "goodwill gesture", they would allow me to cancel without penalty. Which I did.
Well done Premier Inn! Thank you.
I will still miss Dan, Gabby, Elias and Isaac but we'll have a kind of Christmas in a few months, hopefully.
There are good people in the world.
Indeed there are.
ReplyDeleteAnd yes, it’s a sad business for so many, food bought and no one to eat it. Presents bought and sitting waiting until whenever, and worst of all not seeing family.
And even worse for those with covid, so stay safe and careful.
And roll on the spring.